A “Sample Letter To Patients Chiropractor No Longer Accepting Insurance” is a notice. It informs patients that a chiropractor will no longer accept their insurance. Chiropractors use this letter when changing payment policies. This often happens due to rising costs or issues with insurance reimbursements.
Need to write such a letter? Don’t worry! We’ve got you covered. This article provides letter samples.
We make it easy. Use our templates to communicate this change smoothly. Keep reading for examples!
Sample Letter To Patients Chiropractor No Longer Accepting Insurance
**Sample Letter To Patients Chiropractor No Longer Accepting Insurance**
[Date]
Dear Valued Patient,
I am writing to inform you of an important change regarding our payment policies. Effective [Date], we will no longer be accepting insurance as direct payment for services.
This decision was not made lightly. Increasing administrative burdens and decreasing reimbursements from insurance companies have made it difficult for us to maintain the level of care and attention you deserve while continuing to accept insurance.
We remain committed to providing you with the highest quality chiropractic care. To ensure continuity of care, we will be transitioning to a cash-based practice.
**What this means for you:**
* You will be responsible for payment at the time of service.
* We will provide you with a detailed receipt that you can submit to your insurance company for potential reimbursement, depending on your plan’s out-of-network benefits.
* We will offer various payment options, including cash, checks, and credit cards.
We understand that this change may raise questions. We encourage you to contact our office at [Phone Number] or [Email Address] to discuss your individual situation and explore payment options. We are here to assist you in any way we can.
Thank you for your understanding and continued trust in our practice.
Sincerely,
[Chiropractor’s Name]
[Practice Name]
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How to Write Letter To Patients Chiropractor No Longer Accepting Insurance
Subject Line: Crafting an Informative Opener
- Be upfront. Start with something like: “Important Update: Changes to Our Insurance Policy.”
- Clarity is paramount; avoid ambiguity. The patient should immediately understand the letter’s gist.
- You might also include your clinic’s name for immediate recognition.
Salutation: Setting a Courteous Tone
- Address your patients respectfully. “Dear Valued Patient” is a stalwart choice.
- If you have a particularly close rapport with some patients, using their first name might be acceptable, but err on the side of formality.
- Avoid overly casual greetings.
Body – Paragraph 1: Announcing the Policy Shift
- State directly that you will no longer be accepting their insurance. Be unequivocal.
- Provide the effective date of this policy change. This preempts confusion.
- Briefly allude to the factors necessitating this recalibration of your practice’s policy (e.g., rising administrative costs, insurer constraints).
Body – Paragraph 2: Explaining the Rationale
- Elaborate, without excessive detail, on why you’re enacting this change. Patients appreciate transparency.
- Focus on how this recalibration facilitates you to maintain the zenith of care they’ve come to expect.
- Emphasize that this decision wasn’t taken lightly and is predicated on ensuring long-term viability and patient well-being.
Body – Paragraph 3: Presenting Alternative Options
- Outline alternative payment options. This is crucial for patient retention.
- Mention cash payments, package deals, or payment plans (if applicable).
- Suggest resources for patients to explore out-of-network benefits or health savings accounts (HSAs).
Closing: Reinforcing Value and Gratitude
- Reiterate your commitment to their health and well-being.
- Express gratitude for their patronage. Sincerity resonates.
- Offer to discuss their concerns personally. This shows you value their individual circumstances.
Sign-off: Maintaining Professionalism
- Use a professional closing such as “Sincerely,” or “Best Regards,”
- Include your name, title, and the clinic’s name.
- Ensure contact information is readily available for questions or clarifications.
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Frequently Asked Questions: Insurance Policy Change
We understand that changes to our insurance policies may raise questions. This FAQ section addresses common concerns regarding our decision to no longer accept direct insurance payments.
Why is the clinic no longer accepting my insurance directly?
Due to increasing administrative burdens and declining reimbursements from insurance companies, we have made the difficult decision to transition to a cash-based practice.
Will I still be able to see the chiropractor?
Yes, you can continue to receive chiropractic care at our clinic. However, you will be responsible for paying for your treatment at the time of service.
Can I still use my insurance to get reimbursed?
Yes, we will provide you with a detailed invoice (also known as a superbill) that you can submit to your insurance company for potential reimbursement.
How much will my appointments cost now?
Our new fee schedule is available at the front desk and on our website. Please inquire for specific pricing details regarding your treatment plan.
What if my insurance company denies my claim?
We recommend contacting your insurance provider directly to understand the reason for the denial and explore your appeal options. We are unable to handle claim appeals on your behalf.