A “Sample Letter to Iris to Remove Fees” is a pre-written template. It helps you request a fee waiver. You might need it for various reasons. Perhaps you faced unexpected financial hardship. Maybe you believe a fee was charged in error.
This article provides you with helpful samples. We have crafted several examples. These samples cover different scenarios. They will guide you in writing your own letter.
Our goal is to make it easy for you. We want to save you time and effort. Use these templates to create a compelling request.
Sample Letter To Iris To Remove Fees
[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
[Date]
Iris Customer Service
[Iris Address]
Subject: Request to Remove Overdraft Fees – Account [Your Account Number]
Dear Iris Customer Service,
I am writing to request the removal of overdraft fees charged to my account, [Your Account Number], between [Start Date] and [End Date]. The total amount of these fees is [Total Amount].
I understand that overdraft fees are charged when an account balance goes below zero. However, on [Date of Overdraft], I believed my account had sufficient funds because [Briefly explain the reason, e.g., a deposit was pending, automatic payment timing issue, etc.].
I have been a customer with Iris for [Number] years and have generally maintained a good banking history. I value my relationship with Iris.
I would appreciate it if you would consider waiving these fees as a one-time courtesy. I am taking steps to prevent this from happening again by [Explain what you are doing, e.g., setting up low balance alerts, adjusting automatic payment dates, etc.].
Thank you for your time and consideration. I look forward to your positive response.
Sincerely,
[Your Signature]
[Your Typed Name]
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How to Write Letter To Iris To Remove Fees
Subject Line: Clarity and Concision
The subject line is your initial communiqué. Make it direct yet courteous. For instance:
- Fee Waiver Request – [Your Account Number]
- Inquiry Regarding Erroneous Fee – [Date of Charge]
- Request for Fee Reversal – [Brief Reason]
Brevity is paramount; aim for transparency at first glance.
Salutation: Respectful Overture
Begin with a professional salutation. Avoid overly familiar greetings. Opt for:
- Dear Iris Customer Service,
- To Whom It May Concern,
- Dear Iris Representative,
Using a generic yet respectful opening demonstrates decorum and focus.
Introduction: Setting the Stage
The introductory paragraph should succinctly state your purpose. Do not equivocate. For example:
“I am writing to formally request a waiver of the [Type of Fee] fee charged on [Date] to account number [Your Account Number]. I posit that this fee was incurred due to [Brief, Honest Reason].”
Clarity is key. Avoid ambiguity.
Body Paragraphs: Substantiating Your Claim
This section constitutes the crux of your appeal. Provide irrefutable evidence or a compelling narrative:
- Detail the circumstances leading to the fee.
- Provide supporting documentation (screenshots, receipts, etc.).
- Reference any previous communications with Iris regarding this issue.
- Explain why you believe the fee is unwarranted or erroneous.
Be perspicacious and thorough; leave no stone unturned.
Proposed Resolution: Articulating Your Desired Outcome
Clearly state what you expect Iris to do. Avoid ambiguity:
“I kindly request that the [Amount] fee be waived from my account. I am a long-standing customer in good standing, and I value my relationship with Iris. I believe this resolution is equitable given the aforementioned circumstances.”
A concise and reasonable request underscores seriousness.
Concluding Remarks: Reinforcing Your Position
End with a conciliatory yet firm closing:
“Thank you for your time and consideration. I look forward to a prompt resolution to this matter. I can be reached at [Your Phone Number] or [Your Email Address] should you require further elucidation.”
Reiterate your contact information for ease of communication.
Closing: Formal Farewell
Employ a professional closing:
- Sincerely,
- Respectfully,
- Thank you,
Followed by your full name. This final touch reinforces professionalism.
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Frequently Asked Questions: Sample Letter to Iris to Remove Fees
This section addresses common inquiries regarding writing a sample letter to Iris requesting the removal of fees. It provides guidance on crafting effective and persuasive letters.
What information should I include in my letter?
Your letter should clearly state your name, account number, the specific fee you are disputing, the reason for your dispute, and any supporting documentation you can provide.
What tone should I use in my letter?
Maintain a polite and professional tone throughout the letter. Avoid accusatory language and focus on presenting your case calmly and rationally.
How should I address the letter?
Address the letter to Iris Customer Service or the appropriate department responsible for handling fee disputes. If you have a specific contact person, address it to them directly.
What if I don’t know the exact fee amount or date?
Provide as much detail as you can remember and request clarification from Iris regarding the specific fee in question. Indicate that you are willing to provide further information if needed.
Where should I send the letter?
Send the letter to the address provided on your Iris statement or on the Iris website. Consider sending it via certified mail with return receipt requested for confirmation of delivery.